Quick answers about eSIMs, plans, activation, usage, billing, and support all in one place.
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General Questions
What is an international eSIM and how does it work?+−
An international eSIM is a digital SIM that lets you access mobile data in multiple
countries without using a physical SIM card. After purchasing, you simply scan a QR code
to activate your plan instantly. It connects you to local networks worldwide, making it
ideal for travelers who want fast, reliable internet without roaming charges.
Which devices are compatible with eSIM for travel?+−
Most modern smartphones support eSIM, including the latest iPhone, Samsung Galaxy, and
Google Pixel models. Before purchasing, users should check if their device is
eSIM-compatible and unlocked. This ensures smooth activation and uninterrupted
connectivity while traveling internationally.
See the full compatible devices list
Is eSIM the same as a physical SIM?+−
No, While both provide mobile connectivity, eSIM is digital and embedded in the device
you activate it via software (QR code or app) instead of inserting a card.
Plans & Pricing
Are all eSIM plans prepaid?+−
Yes, Every plan is fully prepaid no contracts, no monthly billing surprises, no credit
checks.
Do data plans expire?+−
Yes each plan has a validity period (e.g. 7 days, 15 days, 30 days) that begins either
at purchase or at first activation (depending on the specific plan).
Are there any hidden charges or roaming fees?+−
No, eSIM plans come with transparent pricing and no hidden charges. You only pay for the
data plan you select, with no additional roaming fees. This makes eSIM a cost-effective
solution for international travelers.
Activation & Usage
How do I install and activate an eSIM?+−
1. Purchase your plan
2. Receive QR code via email or in your account
3. Go to Settings → Cellular/Mobile Data → Add eSIM
4. Scan the QR code and follow on-screen instructions