Cookie policy

1. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, or tablet when you visit websites. They are widely used to make websites work efficiently, enhance user navigation, preserve shopping baskets, and provide analytics information to website operators.

This Cookie Policy explains how Roam Communication Limited ("we", "us", or "our"), trading as Mapians (mapians.com), uses cookies and similar storage technologies on our website.

2. Categories of Cookies We Use

We classify the cookies used on our website into the following distinct categories:

A. Essential / Strictly Necessary Cookies

These cookies are indispensable for the core operation and security of our platform. Without them, basic services such as secure checkout, user authentication, and shopping cart functions cannot be provided.

• Session Cookie (mapians_session): Maintains your active user session, shopping basket contents, and checkout progression across pages.
• Security Token (XSRF-TOKEN): Protects your session against malicious Cross-Site Request Forgery attacks when submitting forms.
• Duration: Typically expires when your browser session ends or after 2 hours of inactivity.

B. Preference & Functional Cookies

These cookies allow our website to remember choices you make across sessions to provide a more personalized, frictionless browsing experience.

• Display Currency (currency, mp_cur): Remembers your preferred pricing currency (GBP, EUR, USD, INR, etc.) so that plans display in your selected currency throughout your visit.
• Duration: Stored on your device for up to 30 days.

C. Performance & Analytics Cookies

These cookies gather aggregated, anonymous statistical data regarding how visitors navigate through our website, which destination pages are most popular, and whether any technical errors are encountered.

• We utilize these insights solely to optimize page loading speeds, refine our plan finder tools, and improve overall user experience.
• Analytics cookies do not collect personally identifiable information such as your name, payment details, or specific cellular credentials.

3. Third-Party Payment Cookies

When completing an eSIM purchase, our certified payment partners (Stripe, Revolut, Stripe, and PayPal) may place cookies to enable secure payment authentication (3D Secure), prevent fraud, and verify transaction validity. These cookies are subject to the third-party providers' respective privacy and cookie policies.

4. How to Manage and Control Cookies

You have the right to accept, configure, or reject cookies at any time through your browser settings. Most modern web browsers allow you to control cookie permissions:

• Google Chrome: Settings > Privacy and security > Third-party cookies
• Apple Safari: Preferences > Privacy > Manage Website Data / Block all cookies
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Microsoft Edge: Settings > Cookies and site permissions

Please note: If you choose to block strictly necessary cookies, essential functions of our website (including user login, currency switching, and checkout completion) will not function properly.

5. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect technological changes, new platform features, or updated statutory guidelines. The updated version will be posted directly to this page with the revision date noted above.

6. Contact Us

If you have any questions or require further clarification regarding our use of cookies, please contact us at support@mapians.com or write to: Roam Communication Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.